IT Managed Service
IT Managed Service by MIZA – Securing All You Value Technology You Can Trust
Efficiency and efficiency in production, MIZA Integrated Group corresponds to IT services with the strategic business goals of your organization. By reducing overhead costs and eliminating unnecessary operations within the system, our team of seasoned experts design the IT infrastructure that serves as a basic solution for the workplace infrastructure for SMEs.
Depending upon customer expectations and demands, MIZA customizes its IT Managed Services to address unique requirements. We work closely with clients to define critical elements such as scope of work, service offerings and set response time goals to deliver end-results which surpass expectations.
Why Choose MIZA As Your IT Managed Service?
By setting customer expectations and clearly defining how the business relationship is expected to progress MIZA’s IT Managed Services in Saudi Arabia have set a benchmark in the industry. Our IT professionals define a set of performance metrics that make it possible to evaluate service delivery in the light of customer expectations. These indicators are established with full collaboration between our team and partners, and include but are not limited to MOS scores, down devices, downlinks, capacity violations, and network errors.
Customer-service provider relationships are unpredictable at best – with MIZA’s reliable IT Managed Services and IT Sourcing Services, security management becomes swift, easy and reliable.
Our comprehensive service portfolio of IT Managed Service in Saudi Arabia includes:
- IT Support & Help Desk
- Staff Outsourcing
- Infrastructure and Systems Management Services
- Physical Server Co-Location Services and Management
- Preventative Maintenance for Information Technology and Desktop Roll Services
- Monthly system health check and Reporting
- Hosting Management – Email, Server, SharePoint, Cloud Data, etc
- Email Services/ Backup Management
